Do you remember the day you became a leader? You were probably told something like this: “Congratulations, you’re a leader, starting next week! Let us know what you need, your assistant will have your new office keys and access card ready.” But did that overnight turn you into a respected and effective leader? Probably not. […]
When we talk to our employees, we are talking to individuals we do not necessarily know well, especially not on a personal level. This has always been a challenge, especially now that employees are returning to the office after long periods of teleworking, or are using hybrid working and only meeting colleagues a few times […]
In every organization or company leaders, as well as employees, sooner or later ask themselves whether their meetings are effective and successful. Have you ever wondered why it is even important what a meeting is like? Namely, they are very important because they enable employees to obtain information about events in the organization and information […]
We have all probably faced the feedback dilemma at some point, haven’t we? What is its purpose and how to give or receive it, is what this blog is all about. Feedback refers to the process that accompanies an individual in his work and thus enables him or her to improve his or her work […]
“It’s not what you say that matters, it’s what people hear” – and then we communicators simply gave up and went on vacation because we won’t listen to such things. Or will we? We have already heard similar statements several times in our discussions, so we all agree that the content is the key and […]
In 2006, American New York Times journalist Rob Walker was interested in the value of storytelling. He conducted a survey where he bought 200 trinkets at an average value of 1 dollar. A plastic banana. An old wooden hammer. A plastic hotel room key. The idea was that the items had no major value. He […]
Let’s say that with the exception of a classic human characteristic such as two legs, a head, two arms, a nose, and a mouth, we wouldn’t say at first glance that we could find faster common ground. However, we all have a personal brand. Yes, each of us has it and no, it’s not reserved […]
Imagine that everything we communicate is constructed like an iceberg: we can see some mountains above the surface, but the vast majority cannot be seen, as it hides below the surface. In communication, the part below the surface is nonverbal communication that affects people around us on an unconscious level (previous post). As we already […]
It is a well known fact, that body language accounts for as much as 55% of information transmission. It is a vital element of successful communication, as together with the tone of voice it forms as much as 93% of the message value. Only 7% of the information that we are trying to pass remains […]
